Free Salesforce CRT-251 Download Pdf | CRT-251 New Study Plan

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q52-Q57):

NEW QUESTION # 52
Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships.
What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?

A. Enable Contacts to Multiple Accounts to create indirect relationships between two or more Person Accounts.
B. Create a custom field to establish relationship and create files among Person Accounts.
C. Use Contacts for retail customers and use Accounts to maintain relationships.

Answer: A

Explanation:
When implementing Person Accounts and supporting many relationships between customers in Salesforce, the consultant should consider enabling Contacts to Multiple Accounts. This feature allows for the creation of indirect relationships between two or more Person Accounts, which is ideal for tracking household relationships, referrals, and other connections. It provides a flexible way to manage complex relationships without needing to create custom fields or objects.

NEW QUESTION # 53
Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy. Which solution should a consultant recommend to meet this requirement?

A. Create a link on the account that opens a report showing the total value of open opportunities for all accounts in the hierarchy.
B. Create a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.
C. Define a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.
D. Use Apex to update a custom field on the parent account with the total value of open opportunities form the child accounts.

Answer: D

NEW QUESTION # 54
Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships.
What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?

A. Create a custom field to establish relationships and create hierarchies among Person Accounts.
B. Enable Contacts to Multiple Accounts to create indirect relationship between two or more Person Accounts.
C. Use Contact for retail customers and use Accounts to maintain relationships.

Answer: B

Explanation:
When using Person Accounts in Salesforce, the "Contacts to Multiple Accounts" feature allows for creating connections between Person Accounts, effectively enabling the tracking of indirect relationships such as household relationships and referrals. This feature facilitates linking a single contact (or Person Account) to multiple accounts, which can represent different relationship types. It is particularly suited for Cloud Kicks' need to capture various types of customer relationships, making it more flexible and scalable for relationship tracking among retail customers.
Refer to the Salesforce documentation on Contacts to Multiple Accounts for more information on using this feature with Person Accounts.

NEW QUESTION # 55
Cloud Kicks wants to allow a single view of Contacts that belong to the same Account Hierarchy chain. How should the Consultant meet this requirement?

A. Navigate to the default Contact Hierarchy Lightning Component on the parent Account.
B. Create a report to display all related Contacts
C. Navigate to the Account hierarchy page to view all related Contacts
D. Enable the View All Child Contacts feature

Answer: B

NEW QUESTION # 56
Northern Trail Outfitters (NTO) has configured a private sharing model for the following * Accounts * Opportunities. As part of NTO's sales strategy, each sales representative collaborates with the same set of Individuals for each opportunity. How should sales representatives be given appropriate access to an opportunity?

A. Enable opportunity team selling and have each sales representative configure his or her default opportunity team.
B. Create a public group for each team and have the sales representatives manually share the opportunity with their respective group.
C. Create a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team.
D. Enable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on ideas.

Answer: A

NEW QUESTION # 57
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Free Salesforce CRT-251 Download Pdf | CRT-251 New Study Plan

Free PDF 2025 Salesforce CRT-251: Salesforce Certified Sales Cloud Consultant –High Pass-Rate Free Download Pdf

Salesforce Certified Sales Cloud Consultant Sample Questions (Q52-Q57):

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